Terms of Service
Last updated: 6/27/2025
1. Acceptance of Terms
By accessing and using Pilgrit's website and services, you agree to these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
Pilgrit provides:
- Physical training journals for triathletes
- Pre-order services for upcoming products
- Founding Athletes program membership
- Related training and planning resources
3. User Obligations
As a user, you agree to:
- Provide accurate information when ordering
- Use the services legally and responsibly
- Not interfere with the website's functionality
- Maintain the confidentiality of your account
4. Intellectual Property
All content on this website, including but not limited to:
- Training journal designs and layouts
- Text and graphics
- Logos and trademarks
- Website design and code
are the property of Pilgrit and protected by intellectual property laws.
5. Payment Terms
For pre-orders and purchases:
- All prices are in GBP unless otherwise stated
- Payment is required at time of pre-order
- We use secure third-party payment processors
- Prices may change without notice
6. Shipping and Delivery
For physical products:
- Delivery times are estimates only
- Shipping costs vary by location
- We are not responsible for customs duties
- Risk passes to buyer upon delivery
7. Refunds and Returns
Our refund policy includes:
- 30-day satisfaction guarantee
- Full refund for pre-orders before shipping
- Return shipping costs borne by customer
- Product must be in original condition
8. Limitation of Liability
Pilgrit shall not be liable for:
- Indirect or consequential damages
- Loss of data or profits
- Service interruptions
- Third-party actions
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.
10. Contact Information
For questions about these Terms of Service, please contact us at:
Email: support@pilgrit.com