Terms of Service

Last updated: 6/27/2025

1. Acceptance of Terms

By accessing and using Pilgrit's website and services, you agree to these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Pilgrit provides:

  • Physical training journals for triathletes
  • Pre-order services for upcoming products
  • Founding Athletes program membership
  • Related training and planning resources

3. User Obligations

As a user, you agree to:

  • Provide accurate information when ordering
  • Use the services legally and responsibly
  • Not interfere with the website's functionality
  • Maintain the confidentiality of your account

4. Intellectual Property

All content on this website, including but not limited to:

  • Training journal designs and layouts
  • Text and graphics
  • Logos and trademarks
  • Website design and code

are the property of Pilgrit and protected by intellectual property laws.

5. Payment Terms

For pre-orders and purchases:

  • All prices are in GBP unless otherwise stated
  • Payment is required at time of pre-order
  • We use secure third-party payment processors
  • Prices may change without notice

6. Shipping and Delivery

For physical products:

  • Delivery times are estimates only
  • Shipping costs vary by location
  • We are not responsible for customs duties
  • Risk passes to buyer upon delivery

7. Refunds and Returns

Our refund policy includes:

  • 30-day satisfaction guarantee
  • Full refund for pre-orders before shipping
  • Return shipping costs borne by customer
  • Product must be in original condition

8. Limitation of Liability

Pilgrit shall not be liable for:

  • Indirect or consequential damages
  • Loss of data or profits
  • Service interruptions
  • Third-party actions

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

10. Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@pilgrit.com